1. Introduction

Xada Pty Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Product Information Management platform and related services.

2. Information We Collect

We may collect the following types of information:

Account information: Name, email address, company name, and contact details
Usage data: Information about how you use our Services, including product data, integration activity, and platform interactions
Technical data: IP address, browser type, device information, and log data

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services
Process transactions and send related information
Respond to your enquiries and provide customer support
Send administrative information, updates, and security alerts
Comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, with your consent, or when required by law. We may also share aggregated or de-identified data that cannot reasonably be used to identify you.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing. To exercise these rights, please contact us using the details below.

7. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at info@xada.com.au.